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Jetstar confirms withdrawal from five regional domestic routes in New Zealand

Jetstar has today confirmed it will cease its regional Q300 turboprop services in New Zealand from 01 December 2019, with final flights on 30 November 2019.

As we explained when we made our proposal announcement in September, this decision is based on our regional operations continuing to be loss making, combined with higher costs and a softening of the regional travel market.

Today’s confirmation comes after a consultation period with affected employees over the past few weeks. The airline has offered alternative re-employment options to all of the affected employees and nearly all have indicated they would like to take up the opportunity to remain with the Qantas Group.

We understand today’s announcement will be met with disappointment in regional New Zealand and we would like to thank all our regional customers and stakeholders, including local businesses, councils and airports, for their support.

Customers booked on Jetstar regional flights beyond 30 November 2019 are being offered a range of options including a full refund for their cancelled flight or the option to transfer their booking to any of Jetstar’s other available domestic NZ services. Air New Zealand is assisting affected customers who have refunded their Jetstar flight with a special fare. If you have an inquiry on behalf of your customers you can contact Air New Zealand using this specific email address: jqsupport@airnz.co.nz

For customers who have a regional Jetstar booking via one of our codeshare or interline partners from 01 December 2019, the booking carrier will be getting in touch directly to advise options.

Jetstar’s A320 domestic and international services in New Zealand are not affected by today’s announcement. It’s very much business as usual for the rest of our New Zealand operation and we remain fully committed to the New Zealand market, offering up to 270 flights a week between Auckland, Wellington, Christchurch, Dunedin and Queenstown and around 100 flights a week on the Tasman and to Rarotonga.

Source: Jetstar

submitted by -- Anonymous

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