Expanding its commitment to making a cruise vacation more accessible for everyone, Carnival Cruise Line has become the first cruise operator to be certified “sensory inclusive” by KultureCity, a leading nonprofit organization dedicated to accessibility and inclusion for individuals with sensory needs and invisible disabilities.
The rollout of the program started in October and all of Carnival Cruise Line’s South Florida-based ships are certified, with the balance of the fleet scheduled to be completed by March 2020.
As part of a comprehensive fleetwide training program, hundreds of guest-facing team members, including guest services personnel and youth staff, have been trained to understand and help adults, youth and children with sensory related questions or needs relating to conditions such as Autism, ADHD, Down syndrome, PTSD, etc.
In addition, KultureCity sensory bags are available for check out for the duration of the cruise and contain a variety of items to help calm, relax and manage sensory overload. Items include comfortable noise cancelling headphones (provided by Puro Sound Labs), fidget toys, and a visual feeling thermometer (produced in conjunction with Boardmaker), as well as a KultureCity VIP lanyard to help staff easily identify guests.
These measures have proven to be helpful in the more than 450 landside venues like stadiums, arenas and amusement parks that have partnered with KultureCity. Since the program has been implemented aboard the first wave of Carnival’s ships, feedback from guests and their families has been overwhelmingly positive.
Once on board, guests should inquire at the Guest Services desk to inquire about borrowing a sensory bag and any other accommodations that are available.
Informational videos featuring actor Christopher Gorham, a member of the KultureCity board of directors, designed to create greater awareness among all guests, are playing on in-stateroom television on the line’s six certified ships and will expand across the fleet as the program rolls out to other ships.
“Carnival Cruise Line and KultureCity share a heartfelt commitment to acceptance and inclusivity. Working together, all of our guests can maximize their enjoyment and be the truest versions of themselves during their time on board,” said Vicky Rey, Carnival’s vice president of guest care and communications and the company’s ADA Responsibility Officer.
“We’re proud and grateful to partner with Carnival Cruise Line, offering guests with sensory needs an opportunity to more fully enjoy their vacations and create wonderful memories with their friends, families and loved ones. We appreciate Carnival Cruise Line for taking this important step in making their vacations accessible to everyone,” said Dr. Julian Maha, co-founder, KultureCity.
In addition to the KultureCity certification, Carnival will be the first cruise operator to complete an additional special needs certification program offered by the International Board of Credentialing and Continuing Education Standards (IBCCES).
The IBCCES program includes 17 continuing education units (CEUs) of training in a variety of special needs, such as Autism, Down Syndrome, mobility issues, and various other disabilities. Additionally, Carnival’s youth staff have different resources on hand to help soothe, calm and entertain children participating in our youth programs, such as weighted vests, conversation cards, sensory games and other aids. Myron Pincomb, board chairman of IBCCES: “It has been a pleasure working with the Carnival team. Their unwavering passion to go above and beyond to create the best experience possible allows guests of all abilities to 'Choose Fun'.”
“Carnival Cruise Line is to be commended for training their staff about autism and offering sensory bags that will enable individuals with autism and their families to have an enjoyable cruise,” Dr. Temple Grandin, a renowned autism advocate and author and one of the first individuals on the autism spectrum to document the insights she gained from her personal experience with autism.
To obtain more information on the KultureCity program, please visit the Guests with Disabilities page on Carnival.com.
For more details or to book a Carnival Cruise please contact Mondo on 0800 110 108 or email firstname.lastname@example.org
Source: Francis Travel Marketingsubmitted by -- Tony Terrill
P&O Cruises has just announced plans to homeport the largest ship it has ever deployed in the Kiwi market in 2021. The 2600-passenger Pacific Explorer will sport waterslides, an outdoor bowling green (said to be a Kiwi cruise-ship first), high profile eateries and the Love Riot show.
P&O is the only cruise line to home port in New Zealand and it says Pacific Explorer's deployment is a sign of its long term commitment to the market and enabling its New Zealand guests to cruise from their doorstep.
Pacific Explorer's Auckland deployment Feb-May 2021 is expected to take local cruising to a new level offering and will add a significant capacity boost to the growing Kiwi cruise market.
For more details please contact your local Mondo Specialist on 0800 110 108.
Source: Travel Today.submitted by -- Tony Terrill
Carnival Cruise Line today launched its largest round of sailings ever in Australia; featuring 115 sailings from July 2021 to June 2022. With two ships dedicated year-round from Australia, Carnival Spirit and Carnival Splendor will boast a variety of unique itineraries including Carnival’s first-ever scenic cruising in the Kimberley and maiden calls to the tropical islands of Papua New Guinea and the pristine sands of Dravuni Island in Fiji.
Carnival’s latest program release will see a 31% increase in cruises compared to the year prior, with 115 sailings departing from Brisbane and Sydney, resulting in 270 port calls and 338 days at sea.
Now on sale, Carnival’s latest program boasts a host of new off-the-beaten path destinations to discover:
The Kimberley: A 15-night sailing between Singapore and Brisbane offering scenic cruising through the Kimberley, including Yampi Sound during sunset and Hunter River at sunrise. This cruise also features a maiden call to Broome, as well as return visits to Bali, Darwin, Cairns and Airlie Beach.
Papua New Guinea: For those in search of remote locations bursting with rich culture, pencil in November 2021, as Carnival Spirit visits the tropical islands of Papua New Guinea for the first time. With maiden calls to the ports of Alotau, Kitava, Rabaul, Kiriwina Island and the Conflict Islands, guests can discover vibrant culture, native wildlife and remote pristine beaches.
Dravuni Island, Fiji: The 2021–22 program will also mark the first time both Carnival Splendor and Carnival Spirit visit the exquisite Dravuni Island in Fiji, perfect for adventure seekers and intrepid travellers keen to explore untouched beaches.
Carnival Splendor, soon to be the newest and largest ship home ported in Australia, will deliver Sydneysiders plenty of variety including over 50 sailings to the crystal clear waters and natural wonders of the South Pacific, as well as, closer to home destinations in Queensland and Tasmania.
Carnival Spirit will sail to a variety of family favourite islands in the South Pacific including Isle of Pines, Mare, Lifou, Mystery Island and Fiji as part of her 7 to 11 night itineraries departing Brisbane.
Jennifer Vandekreeke, Vice President and General Manager Carnival Cruise Line Australia said: “With so many unique, off-the-beaten-path destinations to explore on a Carnival cruise, Australians have more reasons than ever to choose Carnival.
Anyone who returns from the Kimberley will tell you it’s absolutely awe-inspiring – we’re excited for our guests to enjoy scenic cruising through Yampi Sound and the Hunter River, lit by the golden hues of sunset and sunrise.”
For more information, or to book your Carnival Cruise, please contact your local Mondo Travel Specilaist on 0800 110 108.
Source: Francis Travel Marketingsubmitted by -- Tony Terrill