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Fiji Airways, Fiji’s National Airline has been awarded the coveted Skytrax 4-Star rating at the 2019 Skytrax World Airline Awards in Paris, joining a select group of elite airlines in this prestigious category.

At the same Skytrax World Airline Awards in Paris, Fiji Airways also leapfrogged from 4th to 1st place to take up “Best Airline Staff in Australia Pacific”, signaling the airline’s continued commitment to world class service and customer experience. Fiji Airways beat out Qantas, Air New Zealand and Virgin Australia in this category to claim the top award.

The Skytrax World Airline Awards are one of the most sought after quality accolades for airlines. Skytrax benchmarks traveller opinion and carries out quality evaluations around a number of key categories and principles for airlines around the world. Skytrax Ratings are recognised as a global benchmark for airlines. A 4-Star Rating is a mark of distinction that recognises excellent standards, showcasing an airline’s unwavering commitment to provide high quality product and service values both onboard and on the ground. Fiji Airways joins airlines such as Emirates, British Airways, Etihad, Air New Zealand and Qantas as a 4-Star airline.

“Best Airline Staff in Australia Pacific” recognises the combined airline staff service for both onboard and ground staff, in the Australia Pacific region through passenger feedback and Skytrax evaluation.

Mr. Andre Viljoen, Fiji Airways Managing Director and CEO, believes the 4-Star rating and award is a testament to the airline’s hard work over the past four years, and the excellent customer experience the Fiji Airways’ staff deliver in the air and on the ground.

“We are extremely proud to have been awarded a Skytrax 4-Star rating and the Best Airline Staff in Australia Pacific. The Skytrax Awards are highly prestigious and we are thrilled to be recognised with a 4-Star rating, a goal we set out to achieve in 2015. It has been a four-year improvement journey to raise us to a 4-Star airline status, after massive investments in customer experience, improvement in our product, and enhancing our service culture and standards through the UP! Your Service education programme.”

“The Best Airline Staff Award is a highly contested accolade, which our staff and crew are humbled to have received. Fiji is famous for its world class hospitality and that underpins everything we do. Our commitment to be the best representatives of our beautiful home have borne fruitful rewards for us,” Mr Viljoen said.

The 4-Star Rating and Best Airline Staff Award cap off a great first half of 2019 for the airline, having recently announced more investments with two new additions to its widebody fleet, the Airbus A350 XWB. The new aircraft are the latest step in the airline’s continued focus of offering a world class flying experience for travellers. Fiji Airways was also the launch airline to join the oneworld alliance as a oneworld connect partner.

Source: Fiji Airways


submitted by -- Tony Terrill

Carnival Cruise Line today launched its latest round of sailings for the first half of 2021 (January to June) across its two ships dedicated to sail year-round in Australia. With 56 cruises on offer, it will be the largest season in Australia to date.

On sale from June 2019, Carnival’s latest programme release will see almost double the number of sailings compared to its 2020 season, including a 66% increase in shorter ‘Fun Size’ cruises on Carnival Spirit sailing from Brisbane, and Carnival Splendor sailing from Sydney.

Customers will have the opportunity to experience a number of unique cruises to the South Pacific onboard Carnival Spirit when it sails from Brisbane year-round from October 2020, including a maiden call to the untouched tropical Fijian island of Dravuni. With a population of 125 people, this island is the definition of a secluded paradise.

Carnival Spirit will sail to a variety of beautiful South Pacific Islands including Santo, Isle of Pines, Mare, Lifou Isle and Mystery Island as part of her 7 to 11-night itineraries departing Brisbane.

Customers after a holiday between their holidays can also take advantage of Carnival Spirit’s ‘Fun Size’ cruises departing Brisbane, offering 4-night cruises to Airlie Beach and 3-night weekend sampler cruises.

Carnival Splendor will also boast a number of unique sailings departing from Sydney from December 2019, offering short, ’Fun Size’ cruises to Moreton Island, Tasmania and Weekend Samplers, a themed cruise to the Melbourne Cup, longer 7 to 11-night sailings to the South Pacific, as well as 10-night cruises to the South Island of New Zealand.

Carnival Cruise Line Vice President Australia, Jennifer Vandekreeke, said the brand was excited to launch a record number of cruises.

“For the first time ever, we have two ships sailing year-round from Australia. With Carnival Splendor sailing from Sydney and Carnival Spirit based in her new homeport of Brisbane, we’re offering more fun cruise holidays to more destinations than ever before.

“Guests can choose their favourite flavour of fun, ranging from the tropical South Pacific, close to home in Australia, the adventure and beauty of New Zealand or a cheeky weekend getaway.”

Programme highlights include:

Carnival Spirit

  • Seven nights to the South Pacific - from A$999 per person, interior twin - based on 7 Feb 2021
  • 11 nights to Fiji, Vanuatu and New Caledonia - from A$1,699 per person, interior twin- based on 3 Jan 2021
  • Four nights to Airlie Beach - from A$599 per person, interior twin - based on 21 Feb 2021
  • Three nights sampler - from A$499 per person, interior twin - based on 25 Feb 2021

Carnival Splendor

  • Eight nights to the South Pacific - from A$999 per person, interior twin - based on 25 Mar 2021
  • 10 days to the South Island of New Zealand - from A$1,399 per person, interior twin - based on 15 Mar 2021
  • Four nights to Moreton Island - from A$599 per person, interior twin - based on 18 Feb 2021
  • Four nights to Tasmania - from A$749 per person, interior twin - based on 23 Jan 2021
  • Three-night weekend samplers - from A$499 per person, interior twin - based on 5 Feb 2021

For more information and NZD pricing please contact your Mondo Travel Specialist. 

Source: Francis Travel Marketing

submitted by -- Tony Terrill

Discover Big White Ski Resort: Canada's largest ski-in, ski-out resort!

Nestled in the heart of the Okanagan Valley, Big White is Canada's largest totally ski-in, ski-out resort and features an average of 7.5 metres of amazing Okanagan Champagne Powder a season. This means you have over 2,765 acres of terrain featuring 118 runs, 5 alpine bowls, 16 lifts and a terrain park are right at your doorstep.

Family ski holidays at Big White have never been easier and more stress-free as the award-winning Kids Center and Ski School can accommodate any level or age of skier. They even offer 'child pick up' services from your accommodation in the mornings! Have a carefree day knowing that the Big White Ski Resort staff are taking care of the needs of your entire family.

Just because the sun goes down doesn't mean the resort stops buzzing as Big White Ski Resort features western Canada's largest lit night skiing area. If you're looking for après activities, try a guided dog sled ride, or a horse-drawn carriage, skate under the stars on Canada's highest skating rink or go tubing in Canada's largest tube park.
Once you've worked up an appetite head over to one of the 20 plus restaurants and eateries to get what you need. Try a Gunbarrel coffee at the Gunbarrel Grill, or tackle the world famous 50oz Tomahawk steak at the Kettle Valley Steakhouse and Wine Bar.

No matter what your skill or experience level, Big White Ski Resort is there to give you and your family the most memorable experience of your lifetime.

Big White Ski Resort really does live up to its name!

This ski/board destination is big on après ski. There are so many activities on offer - here are 5 epic activities you are sure to love when visiting Big White Ski Resort.

Weave through Snow Ghosts: Ski or snowboard on terrain with trees completely encased in snow and ice! Renowned for its amazing powder, when the snow falls and freezes onto the trees, this forms spooky and unique shapes on the uppermost section of Big White's two peaks.

Go Tubing: Jump in a tube and speed downhill on North America’s largest resort tubing park. Located in Happy Valley, you’re just a short gondola ride from the Village Centre. Load the tube with friends or go solo, this exciting ride should not be missed during your stay on the mountain.

Climb an Ice Tower: Constructed of four telephone poles and thick layers of ice, the Ice Tower reaches over 18m high and is located in the Happy Valley adventure park. It includes beginner and advanced options to make this a fun challenge for all fitness levels.

For more information call a Mondo Travel Specialist on 0800 110 108.

Source: travel&co

See the Okanagan stars: After a day on the slopes, what could be better than sitting under the Okanagan stars and enjoying winter movie nights at Big White’s epic outdoor winter cinema. Or why not try night skiing under the stars at the largest night skiing area in western Canada! 

Free Kids Carnival and fireworks: On Thursday and Saturday nights, the Village Center Mall transforms into a free kids carnival with games, popcorn, and a bouncy castle! Saturday nights also feature free fireworks in Happy Valley!



submitted by -- Tony Terrill