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Jetstar has today confirmed it will cease its regional Q300 turboprop services in New Zealand from 01 December 2019, with final flights on 30 November 2019.

As we explained when we made our proposal announcement in September, this decision is based on our regional operations continuing to be loss making, combined with higher costs and a softening of the regional travel market.

Today’s confirmation comes after a consultation period with affected employees over the past few weeks. The airline has offered alternative re-employment options to all of the affected employees and nearly all have indicated they would like to take up the opportunity to remain with the Qantas Group.

We understand today’s announcement will be met with disappointment in regional New Zealand and we would like to thank all our regional customers and stakeholders, including local businesses, councils and airports, for their support.

Customers booked on Jetstar regional flights beyond 30 November 2019 are being offered a range of options including a full refund for their cancelled flight or the option to transfer their booking to any of Jetstar’s other available domestic NZ services. Air New Zealand is assisting affected customers who have refunded their Jetstar flight with a special fare. If you have an inquiry on behalf of your customers you can contact Air New Zealand using this specific email address: jqsupport@airnz.co.nz

For customers who have a regional Jetstar booking via one of our codeshare or interline partners from 01 December 2019, the booking carrier will be getting in touch directly to advise options.

Jetstar’s A320 domestic and international services in New Zealand are not affected by today’s announcement. It’s very much business as usual for the rest of our New Zealand operation and we remain fully committed to the New Zealand market, offering up to 270 flights a week between Auckland, Wellington, Christchurch, Dunedin and Queenstown and around 100 flights a week on the Tasman and to Rarotonga.

Source: Jetstar

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Air New Zealand is introducing a new, more spacious Economy product on its widebody fleet from late 2020, offering customers extra legroom and perks on long-haul flights.

Economy Stretch is a comfort-led enhancement to Air New Zealand's leading Economy service with a roomy 35-inch pitch seat and amenities such as a premium headset and plush pillow.Economy Stretch is a comfort-led enhancement to Air New Zealand's leading Economy service with a roomy 35-inch pitch seat and amenities such as a premium headset and plush pillow.

Air New Zealand is currently reconfiguring its Boeing 777-200, 777-300 and 787-9 aircraft to fit a stretch zone at the front of the Economy cabin, with up to 42 of these spacious spots.

Through innovations such as the ground-breaking Economy Skycouch, Air New Zealand has set the standard for economy travel, and the airline's Chief Revenue Officer Cam Wallace says it's exciting to introduce further choice to the Economy cabin.

"We know one size doesn't fit all and we want customers to have a fantastic experience, whatever the cabin. Economy customers told us they want more space and comfort and we're looking forward to giving customers a new option when travelling long haul.

"While our premium cabins will remain the first choice for those wanting all the luxuries, Economy Stretch is a step-up at a competitive price, and we're confident it will appeal."

Economy Stretch customers will enjoy Air New Zealand's warm Economy service with New Zealand wine and cuisine, gate-to-gate entertainment and free Wi-Fi on enabled aircraft.

The new product will be available for purchase from early next year and will be offered on all Air New Zealand operated long-haul flights from late 2020.

Source: Air New Zealand 16 Oct 2019

Photo: Auckland Airport

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There are some exciting new destinations, including cruising on the Douro, luxury Nile & Ganges river cruises and a Scottish Canals & Coastal charter amongst the eight new lines.

Here's a brief summary of each:

The German line operates excellent value, luxury river cruises on the Seine, Rhine, Roane, Danube and Douro. The innovative concept consists of casual but stylish feel-good holidays. All the meals are gourmet buffet meals and most beverages are included throughout the day. In 2020 there will be a total of seven ships in the fleet.

The line are one of the leading cruise operators in the region. The fleet of eight ships, with 15 – 19 cabins, are grouped into three levels of comfort. They offer 8-Day cruises along the Croatian coastline, with itineraries between Dubrovnik and Split, Zadar and Poreč, cruising around the Islands during the day and staying overnight in port.

They have three unique and beautiful ships sailing on the Ganges River, offering 7-night round trip itineraries from Kolkata or 11-night itineraries going from Kolkata to Varanasi or vv. The quality of the product is superb and it offers the opportunity for guests to visit a part of India unspoilt by tourism for a very cultural and authentic experience. The vessels, Ganges Voyager I & II are all-suite with private balconies and are truly beautiful with hand painted walls, original traditional furniture – very special.

Lotus Cruises have two beautiful ships with only 34 outstanding luxury suites, sailing  4- & 7-night voyages on the Mekong River between Saigon and Siem Reap. It is an amazing, top quality 5-star product, the attention to detail is phenomenal and its very reasonably priced!

Egypt is a great destination and it is rapidly returning to popularity. Mövenpick have spent the last three years refurbishing the entire fleet, which now offer 4- 15 day cruise combinations between Cairo, Asyut, Luxor and Aswan. One of the smallest and most luxurious dahabiyas on the Nile, the SB Feddya is a boutique sailing yacht with the enormous appeal of having just four attractively decorated guest suites that come complete with butler service. The other larger ships range from 52 – 72 cabins. The MS Misr is the only steam ship/paddlesteamer sailing on the Nile River, with just 24 Suites, it’s like a floating museum, all antique furniture onboard, and it has a pool.

Paukan Cruises offer an incredibly high quality product in Myanmar. They have four luxury ships in service offering a quality service and yet represent good value for money. Their fleet range from 16 to 28 cabins and sail between 4 and 12 nights on the Irrawaddy and Chindwin Rivers.


This is a collection of five vessels sailing the coast of Croatia on 7-night itineraries departing every Saturday from April till October from Dubrovnik and Split. They have only 18 cabins onboard and they offer a great experience for more active clients wishing to explore Croatia. Three of the fleets vessels were built in the last two years. Available only on full charter basis.

This 5-Star luxury yacht-style product is launching in May 2020. The vessel is specially designed to navigate both the Caledonian Canal (and fit into the locks, that aren't very wide) in the Scottish Highlands as well as the coastal waters around the Scottish West Coast. It’s a completely unique experience featuring Scottish cuisine and select excursions such as visiting a Whiskey Distillery. The restaurant, lounge, bar and exterior are in Orient Express style and located on the top deck for improved viewing. With a maximum of 42 passengers, this product is available for charter or part charter only.

For more detail on these Cruise offerings please contact a Mondo Travel Specialist on 0800 110 108.

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