0800 110 108 info@mondotravel.co.nz

Privacy Policy for Mondo Travel

Introduction

Welcome to Mondo Travel. Protecting your personal data and respecting your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or interact with our services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

a. Information You Provide

  • Contact Details: Name, email address, phone number, and postal address.
  • Booking Information: Travel preferences, passport details, and payment information when you make a booking.
  • Communication: Details of your correspondence with us via email, phone, or online forms.

b. Information Collected Automatically

  • Device Information: IP address, browser type, and operating system.
  • Cookies: Small files placed on your device to enhance user experience. See our Cookie Policy for more details.

c. Third-Party Sources

We may collect information about you from trusted third-party sources, such as travel agents, social media platforms, and payment processors.

2. How We Use Your Information

We use your data for the following purposes:

  • To process bookings and payments.
  • To communicate with you regarding your reservations, inquiries, or updates.
  • To send promotional offers, newsletters, and other marketing communications (you can opt out anytime).
  • To comply with legal obligations or resolve disputes.

3. Sharing Your Information

We will never sell your data. However, we may share it with:

  • Service Providers: Payment gateways, travel providers, and partners to fulfill your bookings.
  • Legal Authorities: If required by law or for legal claims.

4. Data Storage and Security

We take appropriate measures to protect your data:

  • Access Control: Only authorized personnel can access your personal data.
  • Data Retention: We retain your data only as long as necessary for the purposes outlined or as required by law.

5. Your Rights

Under applicable privacy laws, you have the following rights:

  • Access: Request a copy of your data.
  • Correction: Update or correct inaccurate information.
  • Erasure: Request the deletion of your data, subject to legal requirements.
  • Restriction: Limit the processing of your data.
  • Objection: Opt out of marketing communications.
To exercise these rights, contact us at info@mondotravel.co.nz.

6. Cookies and Tracking

Our website uses cookies to improve user experience. By using our site, you consent to the use of cookies. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices of these sites and encourage you to review their policies.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Your continued use of our website signifies your acceptance of these changes.

9. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

Mondo Travel
Email: info@mondotravel.co.nz
Phone: 096302435
Address: 4/433 Dominion Road, Mount Eden, Auckland, New Zealand 1024

This Privacy Policy reflects Mondo Travel’s commitment to safeguarding your personal information and ensuring transparency in how your data is handled.